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Business Profile

Auto Repairs

Newton Auto Body and Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/28/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My car was involved in an accident. I sought out Newton Autobody because it was near my home and Im disabled. The shop repaired my car to which I have not seen the work due to an injury. The autobody reached out for me to pick up said vehicle. I informed the ****** that I had an fall and injured myself which will prevent from picking the car up in a timely manner. Provided documentation. ****** got angry and told me he would charge $80 a day until I show up. I informed him that I couldnt even drive the vehicle if I picked it up due to my injury. I never seen anything posted about the rules if I can not pick up. He say he has no space to hold my car. I dont want to lose my only mode of transportation due to his hunger games. Please help me

    Business Response

    Date: 05/04/2023

    ISUSE WAS RESOLVED WHEN CUSTOMER CAME TO PICK UP THE VEHICLE

Newton Auto Body and Repair is NOT a BBB Accredited Business.

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