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Business Profile

Plumber

James Bahrakis Plumbing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *** was supposed to start the job in May 2022 but was having some personal things to deal with and I was ok with it so he began June 13,2022. There were days he wouldnt show up in the morning like he said, Id contact him and he would say he was at the store or whatever. This was ** frustrating to me because I took work off so he would do the job. All I asked for was communication as I know things can come up. He was last at my house June 24, 2022 and he said he would come back because he was missing a connector piece( it was behind our tv so not a big deal to me He also mentioned when he came back to put that on he would remove the old gas wall heating unit ( which was the plan all along as all old heating units were to be removed ) He hasnt come back to this day to do any of it and was paid in full already. *** contacted him multiple times and a few times he said he would be by and never showed or called. *** continued to contact him and he just wont respond. At this time I just want to receive a refund for the removal of the wall unit as Im going to have to pay someone else to have it done and its not fair.

    Customer Answer

    Date: 06/25/2023

    I have not heard from the business in response to my complaint.

James Bahrakis Plumbing is NOT a BBB Accredited Business.

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