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Business Profile

Weight Loss

Cryo Fit Body - Olin Fitness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Weight Loss.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 23, 2023 I signe up with Cryo Fit ****** for ************************************************* about my health. I paid $2700. I only got 14 weeks of the semaglutide and never received the *** test. I reached out abd finally 3 weeks later I got only 2 more weeks worth of the semaglutide. So a toral of 16 weeks. I never received the *** test either. Ever since then they won't reply to my messages or answer my calls. All I want is for them to refund me for the product I never received. They have a 16 week program. I want them to charge me for the *********************************************************** and I really want my money back for the product I never received.

  • Initial Complaint

    Date:10/24/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Back in June of 2023, I went to ************* Olin Fitness (91 ******* #7 *********** *****) for the weight-loss Ozempic Program. I signed up for it, got a loan from Cherry Fin. A week after I signed up decided that I didnt want to take part in receiving this program I then referred back to the company to cancel the program. They then told me that it would be a process to cancel and it would take a bit of time to end the program I was paying for. It is now late October of *************************************************************************************************************************** for something that Ive already told them multiple times I didnt want to be apart of. I have finally gotten able to stop the payment on my personal checking account. The loan had come out to $2,200 that the company had already received. ***** the manager of the company had told multiple that id receive a check in the mail for a refund but Ive yet to receive it after constantly calling and complains about getting it.Thank you and hopefully you guys can help,*********************.

Cryo Fit Body - Olin Fitness is NOT a BBB Accredited Business.

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