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Business Profile

Building Contractors

Perdomo Remodeling, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Building Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/11/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 26, 2025 I paid Perdomo Remodeling $4100.00 to install 2 new toilets, reattach an exhaust in my basement, install a new garage door with a new door opener and key pad or reattach the old garage door opener with a new key pad. The issue is the garage door. I waited from January/February until May for the new garage door to installed. I got tired of waiting and informed the contractor that I was listing my house for sale without a new garage door. My house sold and I want $3000.00 back as a refund for not having a new garage door installed before the house was sold. The contractor has told me he will refund a portion of the $4100.00 but he keeps giving me excuses as to why he is not giving me a refund. I am permanently moving to ******* on July 28, 2025. I want my reimbursement before I permanently relocate.

    Customer Answer

    Date: 06/24/2025

    I have not heard from the business in response to my complaint.

    I just want to add that I am 68 years old and feel this business is trying to take advantage of me at this point! This  business needs to respond to this complaint! I want to be refunded was is rightly mine! That is $3000.00! This business has had more than enough time to respond to this complaint! This business needs to be held accountable! Am I going to be forced to take legal action against this business?

  • Initial Complaint

    Date:11/10/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired ******************************* to redo our front entry way, replace our front door, and redo our front porch and stairs. He took almost all moneys over time, but did not complete job. All he has done is put tile and paint. Basically not answering calls or texts. We are very upset as we have heard many excuses which we have all documented through texts. He was supposed to come on the 9th after many weeks of pushing back, and now he will not answer his phone or texts. We are afraid he took our money and will not complete job.

Perdomo Remodeling, LLC is NOT a BBB Accredited Business.

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