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Business Profile

Wholesalers and Distributors

Bulk Inventory Direct LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesalers and Distributors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/26/2024

    Type:Delivery Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 3 pallets of records for $3,351 on august 7th. August 26th & 27th Bulk inventory direct claimed that there was a delivery attempt. I was home all day and checked my neighbors cameras showing view of my driveway and road view and a delivery truck was not present the whole day. The pallets were shipped back to the warehouse and then resent September 10th. I called the owner ****** ****** and he stated that they were to deliver Wednesday September 25th. I was home all day wrote signs to call me if there was a delivery attempt to guide them to the right place. No trucks came the whole day. It has been 49 days since I sent the money to the company at this point Id like a refund. They have led me on, lied and have been doing back and forth for nearly 2 months. At this point I will not wait any longer. If I do not get a refund legal action will be filed against the company. Company name bulk inventory direct LLC ****** ****** ****** owner of bulk inventory direct located at *************************************.

    Customer Answer

    Date: 10/09/2024

    Still haven’t received product or a refund said they’d be here Wednesday October 9th placed signs at the beginning of my driveway and did not receive any calls. 

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