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Business Profile

Tree Services

Watkins Tree And Excavation

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/20/2023

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In December of 2022 and early January of 2023 J**** *. Watkins of Winchendon MA undertook to provide two services to ************************* of *********, **. J** (J****) Watkins proposed that he build ****** a lean-to off the back of her barn so that she could shelter her most expensive farm equipment from the weather. ****** also asked Watkins if he could move a fallen tree from one part of her property to another. J** Watkins agreed to build the lean- to for 5 thousand dollars and only after he had started working did he inform ****** that in fact he charges ***** dollars a day. He pressured ****** into paying him the following fees: On December 20th, 2022- 2,300 dollars .On December 19th Watkins charged ****** ***** dollars which he claimed was for materials for the lean to but when ****** asked for her receipts Watkins refused to turn them over. and continues to refuse to this day. Also on December 19th, Watkins charged ****** ***** which Watkins claimed was for work done on the lean-to; on December 22nd he charged ****** 5000 dollars for work on the lean-to and on December 30th he charged ****** 800 dollars for merely moving a tree which he utterly failed to do. In short ****** has paid Watkins IN FULL for the removal of the fallen tree and she has paid IN FULL an astronomical --criminal sum-- for the lean-to which Watkins has never bothered to finish, its roof still missing, the structure also with many series errors and omissions as evidenced in the report ****** commissioned from a licensed objective builder. In short Watkins has stolen a huge amount of money from ******, has taken advantage off her naivet regarding building costs, and has failed to answer her many texts begging him to at least complete the job that cost ****** so many thousands of dollars despite Watkins saying he would build the structure for 5k. Watkins is a criminal with no knowledge of building code and without the license he lied about having. He is a criminal and needs to be stopped.

Watkins Tree And Excavation is NOT a BBB Accredited Business.

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