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Business Profile

Hunting Gear

Grim Hunter Tactical Gear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hunting Gear.

This business has 1 alert

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/07/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered some items from them on July 12th. After my confirmation e-mail, I haven't received any updates or shipping confirmations. I reached out to them multiple times through their website, and they haven't responded. After looking on forums, I found that many other customers have had similar experiences. Some receiving their orders well past their lead times, and some, like me, haven't received their orders or gotten a response.

  • Initial Complaint

    Date:12/11/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a product on April 16th 2024. Cost was $65.60 Have emailed business owner Chris G to ask for updates and or shipping confirmation and recieved nothing but fake apologies. Last email was Nov 13th say it would be shipped soon. It has been 8 months. I just want my money back now. This is theft.

  • Initial Complaint

    Date:10/29/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with Grim Hunter Tactical Gear on February 24, 2024. The items ordered were estimated to take 8-12 weeks. I first reached out on June 12th (15 weeks out) asking for a status update. I heard nothing back. I followed up end of June and heard nothing. I sent another status update request in August, nothing. Finally at the end of September I requested a refund and sure enough heard nothing back. I have read of other customers having this same issue and I think the BBB needs to step in as they continue to mislead customers about order times then go radio silent and steal their money.

  • Initial Complaint

    Date:10/25/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on September 24, 2024 over Grim Hunter Tactical Gear website for several items with total value of 115 USC. Its been a month and I have not received my order. I tried contacting the merchant but non of my emails were replied to which makes me believe that it might be a scam.

  • Initial Complaint

    Date:10/25/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order for product and never received it. After a year emailed the company and received a response back that they were busy and hadn't gotten to it yet and that it would be sent right out. That was 6 month's ago. It's now been 18 months since I placed the order and still haven't received anything. All emails I send now go unanswered and there is no phone number to contact them. They have completely ghosted me and will not send me the products I paid for or even offer a refund

Grim Hunter Tactical Gear is NOT a BBB Accredited Business.

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