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Average of 64 Customer Reviews
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Review fromLori Y
Date: 07/10/2025
5 starsLori Y
Date: 07/10/2025
***** was my hvac consultant. He was very pleasant and knowledgeable, and he explained everything clearly and thoroughly answered all my questions.
Revise, Inc.
Date: 07/11/2025
Thanks so much for your comments and for choosing Revise!Review fromRobert P
Date: 07/03/2025
5 starsRobert P
Date: 07/03/2025
***** was my hvac advisor. VERY HAPPY with the visit today ***** WAS VERY POLITE AND KNOWLEDGEABLE and though. Would recommend to anyone needing work done. ****** ********Revise, Inc.
Date: 07/07/2025
Robert, thank you for taking the time to write this review. We appreciate you posting this to the BBB for Revise. Please feel free to reach out to us in the future if we can help you again.Review fromErik N
Date: 06/27/2025
1 starHow Revise has a BBB Score of 4.76 (at this time of review) is beyond me. If there was a way to leave a zero star review I would. They must see these bad reviews and then finally show up to the client to fix the problem then ask for the customer to "******************" (wait now I see how they got their name) their reviews. Revise has a lot of issues getting crews back out to fix issues which are still under warranty. Most recently my mini split in my son's room began producing a loud banging sound and a lot of condensation; enough to ruin a lamp shade and the floor. When we called to have the problem resolved Revise, we accommodated their schedule with ours, but they never showed. No call, no show after rearranging our workday to be available. We texted with an employee (*****) from revise who said ***** (The Field Manager) would reach out on Monday morning to reschedule. Monday came and went at 6:56pm I emailed ***** and ***** stating we never received any communication from *****. Within the minute ***** responded stating he was just getting in from a "nightmare install" and would call me the following morning. I find it hard to believe that he was just getting in, when all the crews we've dealt with from revise left our home no later than 4pm (we had them do other work in the past) with or without a mess to be cleaned. Luckily ***** called me back the following morning to reschedule. His crew was supposed to be here this morning between 8-9am it is currently 9:45am and once again, zero communication on being late or missing an appointment.We have no clue how we're supposed to be the "first appointment" of the day and still no crew or communication. DO NOT DO BUSINESS WITH REVISE. THEY DO NOT STAND BY THEIR WORK. Once the money is in their hands, you're and after thought.Review fromElizabeth D
Date: 06/19/2025
5 starsElizabeth D
Date: 06/19/2025
***** was my salesman. ***** was very informative. He explained things to me in detail on what exactly my house needed. He also walked me through the whole process. He was very friendly, informative and on time. I would highly recommend ***** to anyone.Revise, Inc.
Date: 06/23/2025
Thanks so much for your comments of ***** and for selecting Revise. We appreciate your business!Review fromChai Y
Date: 06/12/2025
5 starsChai Y
Date: 06/12/2025
Extremely happy with the Revise, ***** ****** was very helpful with the planning, and the installation crews were very polite and professional, the electricians, and the cleaning crews, the engineers ***** and **** are very skill, clean, and professional, we are so please to have them as our HVAC installation group, I will definitely recognize Revise *** for anyone who needs the same work. Thank you all, very much appreciated.Revise, Inc.
Date: 06/13/2025
Thank you for your comments regarding our employees and the work they did at your home. Thank you for choosing Revise. We appreciate your business!Review fromMax S
Date: 06/09/2025
5 starsMax S
Date: 06/09/2025
***** is my salesman. He was punctual, knowledgeable, and very courteous. I had a great experience and feel well informed due to his explanation about the service and heat pump.Revise, Inc.
Date: 06/11/2025
Thanks for your comments! We appreciate you choosing Revise!Review fromMichael M
Date: 06/06/2025
5 starsMichael M
Date: 06/06/2025
***** was my hvac salesman. Thank for finally getting my heat pump setup you were very helpfulRevise, Inc.
Date: 06/09/2025
Thanks for your comments! We appreciate your business!Review fromKRISTIE F
Date: 06/02/2025
5 starsKRISTIE F
Date: 06/02/2025
I came in contact with this company at a Staples. A gentleman was there handing out pamphlets for Mass Save. I called Revise and someone came out at my convenience, gave me a complete mockup of what the system would like in each room. Went over every question we had, text, email and phone call. Helping with the application process with Mass Save, before and after installation. Three gentlemen came to do the install and every one of them were professional, neat, efficient and respectful. I cannot say enough of good thing about this company My husband and I contacted two other companies for price comparison, and they were all around the same cost. It was the customer service that really stood out for us, and they did not disappoint.Sincerely ******* ********Revise, Inc.
Date: 06/03/2025
Thank you for your great review of our employees and of Revise. We appreciate your business!Review fromDeborah S
Date: 05/27/2025
5 starsDeborah S
Date: 05/27/2025
***** was my salesman. and was informative about Revise program. He confirmed appointment and was punctual.Revise, Inc.
Date: 05/28/2025
Thanks so much for your comment and for choosing Revise!Review fromSB F
Date: 05/27/2025
5 starsSB F
Date: 05/27/2025
My salesman was *****.***** was wonderful! He showed up right on time, answered all my questions, and gave me a few options to consider. He explained the process fully and completely. Thanks for your time.Revise, Inc.
Date: 05/28/2025
Thanks so much for your comment and for choosing Revise!
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