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Business Profile

Vending Machines

KBL Vending

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vending Machines.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/10/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** a representative of KBL was connected to me via BizBuySell to help set up a vending machine service business and serve as a consultant for the entire process with even helping me acquire/place soda machines. We had extensive discussions culminating in me opting for the lowest entry level service agreement of $7500 which I signed 8/9/22.After signing it became a bit difficult getting hold of ****** and he set up a website and basically stopped taking calls. After multiple attempts to ask him what next with the consultancy with next steps, he answered my call telling me he contracted COViD and was just recovering. He asked for time to get himself together. This is now mid to late October 2022. As I file this complaint ****** not any representatives of KBL *** has responded to my voice messages or emails.The public needs to be aware of this company and save others from being scammed. I seek them to refund my money and pull down the sham website they created.

  • Initial Complaint

    Date:05/18/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought 4 vending locations for 41750$ On September 15 with minimum sales of 8000$ a month.In three weeks realized all his sales report are fake. When contacted the owner *********************** he said with agreement he have six months to refund the ************** took the vending locations.Thought of he will refund money after six months. Trying to reach him since 6 days for refund he isnt answering.Need to rake serious action on my this.I have all his texts agreement and sales report which he gave us.

    Customer Answer

    Date: 05/28/2022

    I have not heard from the business in response to my complaint.

KBL Vending is NOT a BBB Accredited Business.

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