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Business Profile

Air Conditioning Contractors

Demelo Heating & Air Conditioning Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

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Review Details

  • Per G

    Date: 08/14/2024

    We were a long time customer of ********************** Plumbing, **************************** Conditioning. Over the years we have used them for drainage issues, plumbing repair and hot water heater maintenance and until recently delivered a reasonable service.On our request, Demelo came to our house on June 7 to clear a clogged kitchen drain. The technician worked on it and declared the problem fixed. We were charged $230. About a week later the drain was clogged again. On June 17 Demelo returned to clear the same clogged drain. A different technician fixed it and charged us another $370. In a weak moment I paid. So after paying $600 and one more week, the drain was clogged again for the 3rd time. On June 28, we called ***'s ProDrain Cleaning to clear the same clogged drain that none of the Demelo technicians were able clear. *** charged us $250 and gave a 30 day warranty. The drain is working well now.I contacted Demelo several times to complain and I requested a $300 refund (should be all $600). After several calls the Demelo business person told me that the owner can only authorize a $60 credit on THE NEXT SERVICE. Demelo does not provide a warranty on their work even though their website states under plumbing services: "Demelo Plumbing, **************************** Conditioning is there to fix those problems, making sure your day-to-day routines, whether at work or home, continue unabated. Need an installation or repair? Call us. We'll have one of our team members out to appraise the situation and get you up and running, leaving you with the confidence of knowing the job was done properly. In other words empty words. The charge time and materials whether they fix the problem or not. Clearly a company to avoid.

Demelo Heating & Air Conditioning Inc. is BBB Accredited.

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