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Business Profile

Towing Company

MJS Towing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/23/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The lot is packed tight with cars on a very dirty dusty lot. My car got damaged while sitting on the lot, and they refused to take responsibility for it, and they he made it sound like it was my fault for leaving it on the lot for 2 days. Then he said it was just dust but when he wiped the streaks of dust off, of course there were giant deep scrapes in the paint revealed and a damaged headlight. He then claimed it must have been like that when he picked it up but it most definitely was not. He had no pictures to prove that it was damaged when they picked it up. Youd think if the vehicle had obvious damage, that theyd take a photo before towing. But no, he just said the damage must have been there when he picked it. Based on the nature of the scrape, my guess is that it happened on the lot when a another vehicle was moved that scraped the front corner of my vehicle.

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