Reviews
This profile includes reviews for Fawcett Energy Partners, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2 Customer Reviews
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Review fromPaula A
Date: 01/10/2024
1 starPaula A
Date: 01/10/2024
After doing business for 20 years, they canceled my policy because I hadn't purchased oil in 6 months. There was no indication of this in my service plan. No warning, did not answer my phone call.After research into other companies they are grossly overpriced and needless to say - horrible customer **********************.
Fawcett Energy Partners, Inc.
Date: 01/11/2024
We usually do not let a customer carry a ********************** plan if they are not buying oil from **. After reviewing the account this customer gets 1 delivery per year which is very unusual and the plan was cancelled and a letter was sent. There are terms and conditions on our web site which does have if a customer is not buying oil the ******************** has the right to cancel the service policy. We have let her keep her plan in the past and will let her continue the plan if she would like only because she has been with us for so long. Her last delivery was in January 2023 a year ago not 6 months ago. As for our oil price the customer is set up as a full ********************** account not a cod account, she is receiving a 20 cent per gallon discount off our retail rate. I left her a message with my direct line to call me back to discuss.Review fromJuan D
Date: 11/13/2023
1 starJuan D
Date: 11/13/2023
Very deceptive oil company. They try to sell you new products that you don't need. they claim tanks leak when they do not leak and try to sell you new tanks. I had my tanks checked out by 3 different oil companies and they told me the tanks were fine... be warned!!!Fawcett Energy Partners, Inc.
Date: 03/05/2024
We do not have a client by this name
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