Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Electric Generators

Andrus Power Solutions, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Generators.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromCarole R

    Date: 11/10/2022

    1 star
    Called ANDRUS at suggestion of friend. Needed electrical work done in my home.*** ANDRUS came to see the job.Discussed what materials I would get, what he would get.*****, his office person reaches out to schedule a date by email.I specifically confirm with her that ANDRUS has the materials do the job.They say yes.The team of 2 men are supposed to show up at my house at 9 AM.By 11 AM I call to see where they are. I am told they are on their way.They show up shortly thereafter, explaining they had to pick up supplies for the job before they got here. But their supplier did not have the parts in stock to do the job. The materials would be in in a week.,I ask them when they will have the parts, so we can reschedule.I then get a bill for $750, stating I stopped them from doing the job. Complete lie.They could not do anything with out the parts required.They keep sending me bills for $750.I will not only file a complaint with BBB, but if it doesnt stop, also with the Attorney General for fraud.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.