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Business Profile

Credit Union

All One Credit Union

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Complaints

This profile includes complaints for All One Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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All One Credit Union has 9 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/18/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      All in One Credit Union formally Leominster Credit Union are duplicate cashing checks. I noticed the first one yesterday for $300. Today, 2 more were cashed. These checks were old checks from 2024. Over $900 was taken out of my account, putting my account in the negative. This is happening to multiple people. I contacted the credit union and they said they were working around the clock to fix this but they believe a 3rd party was to blame. Im actually taking time off of work to go to my personal bank to see if they can help. I wanted to report this because this is not ok and its happening to a lot of their customers.Thank you

      Business Response

      Date: 05/14/2025

      Good Afternoon,

       

      Attached please find our response to the BBB complaint we have received from consumer, Tov *****.

       

      Please let us know if you need any additional information for the response to the complaint.

       

      Appreciate your assistance in this matter. 

    • Initial Complaint

      Date:04/17/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      all one credit union is cashing checks from years ago that they have all ready cashed and cleared putting my account in the negative balance from the year 2023 and 2024 and 2025i want all my money they stole from me put back in my account i do not have all one credit union as my bank i have diffrent bank they have to be stopped .

      Business Response

      Date: 05/14/2025

      Good Afternoon,

       

      Attached please find our response to the BBB complaint we have received from consumer, ****** *****.

       

      Please let us know if you need any additional information for the response to the complaint.

       

      Thank you for your assistance.

    • Initial Complaint

      Date:04/20/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid extra payments on my loan each month all the while thinking i was making principal payments after making my refular payment for the month but then they said no I was not, I was prepaying the regular payments up through Jan of 2023. So then I stopped and just made principal payments from June 2022 to January 2023 then resumed in January making regular payments. However now whenever I make a regular payment none of the regular payments are going to principal. It is all going to interest now. This bank is extorting me for interest and I would like you to be aware of their corrupt practices and would like you to vet their poor explanation of why no portion of my regular payments are being applied to the interest when I have not fallen behind in regular payments.

      Business Response

      Date: 05/09/2023

      The payment history for the loan in question has been reviewed and verified by the Credit Union and communicated to the member.  The loan being questioned is a simple interest loan. This means that when an additional loan payment is made it is applied towards any unpaid interest due at the time of the payment and then to the principal balance. Upon review, it was determined that all the payments made to date have been correctly applied to the loan.  

    All One Credit Union is NOT a BBB Accredited Business.

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