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Business Profile

Plumbing and Heating

Basnett Plumbing, Heating, AC & Electrical
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 1 Customer Review

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Review Details

  • Linda V

    Date: 12/15/2024

    Basnett plumbing I highly recommend this family owned company. They go above and beyond any expectations you might have. My husband and I are elderly and our boiler was 45 years old. My boiler started leaking and they are the first company I called. Andy who was the sales person was very compassionate, professional, empathetic and awesome. He did everything in his power to make sure we got financing for this boiler. We are very thankful for Andy and everything he did to make sure we had heat and a new boiler. Zach was the installation technician who brought someone here to help him. Joe was the electrician that came to install the boiler. All three of these guys were very professional and very hard workers. They got to our house at 7:30a.m and finished at 8 pm. Joe stayed the whole day and made sure the job was finished before he left. The job was supposed to take 2 days and it was done in one day. Joe was phenomenal!! The office staff were very friendly, polite, compassionate, and very helpful. We have never met the owner who has been in business for a very long time. You can tell the owner is an exceptional business owner. The employees that we came into contact with were all very caring, compassionate, happy, and professional. And loved their job. It showed through and through!! What an incredible company, we can't thank them enough! We highly recommend them. ***** and *** ********

Basnett Plumbing, Heating, AC & Electrical is BBB Accredited.

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