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Review fromFELIPE PAGEU S
Date: 05/23/2023
1 starFELIPE PAGEU S
Date: 05/23/2023
WARNING DO NOT GO THERE I was threatened by the ********* guy and his manager.The service was change brake pads, one day later a noise coming from the passenger side starts so I called and the first thing he said was: thats your fault, you brought cheap parts. (Auto zone says the duralast brake pads are used as recommended by the manufacturers) I arrived at the place and he came to the car saying he will drive it, ok do it. After one turn around the block he said thats not his problem and is my fault because the parts are cheap. I questioned him about the noise starting after the service and he completely lost his mind and came like a MMA fighter yelled at me and threatening me face to face, after a few minutes one customer came and hold him back and he went inside the building, the manager was on his side and both yelling at me to leave the place because theyre busy.DONT BE SCAMED BY THEM TOO Now I have to pay again to a new mechanic to try to fix the noise and then legally *** the place. Black ********* guy threatened me fiscally. Be aware if you decide to go on this miserable place.
Highland Automotive
Date: 06/05/2023
To whom it my concern
**************** came in to have his front brake pads replaced and he had his own parts when we lifted the car and checked it we found the brakes pads and rotors ware damaged i explain to **************** that if we replace the pads with out replacing the rotors then the brakes are going to make noise because of the damaged rotors he said that he didn't have the money to do it and he only wanted to do the pads so we replaced the pads and charged him $70 dollars for labor four days later he comes back stating that there a noise in the brakes and we explained to him again that u need rotors and we told u that when u first brought the car and he got mad and started yelling in Portuguese and he left I'm still willing to help him on replacing the brakes for him at no charge but he has to replace the rotors.
any question plz feel free to contact me at ************
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