We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Station Chrysler Jeep

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/14/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Signed papers for title in nov/dec said I was all set but now they're not You said I needed insurance for a couple days when buying the gladiator then I should be all set but forgot to pay it for months from ally and never did. They said that you already sold the car and gone you traded them in for. They forgot to pay for the car so ************ issues ************* on it for a month Offered to pay but never did for future insurance Gave me a dangerous car stopped in middle of road 15 times for 7 months Got a new car and didn't give me the right millage Wanted me to lie about my job location to lower the interest rates on car Forgot to register my car for months and I had the wrong paperwork registration Much more

    Business Response

    Date: 07/18/2023

    We have been unsuccessful in connecting with and having relevant communication with this customer for months. As a result, our attorney is now involved in contacting her. Stellantis (Chrysler corporate) has told her multiple times there's nothing they can do and there was nothing wrong with her car. 


    Customer Answer

    Date: 07/19/2023

    Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

    forgot to pay off car and put me in collections Forgot to register my second car when the first car was broken drove on a unregistered car for months with out knowing. have proof of them saying they forgot. FULL REVIEW ************ deserves 0 stars. *****, and *****. Do not do deals with them. Do not, please do NOT get your car from here. They do nothing but lie to you and turn everything around on you. They had cars that put you in danger and make you stay in them for months. when you trade in a car they try to make short cuts and then forgot to pay it for months so it is on you. Damaging your own credit for their mistakes.. They're ********** has laughed in my face when you tell them the car you bought with 27 miles on it shuts down in the middle of the road 15 times and say on we will give you a free oil change basically. On top of that Jeep corporate was the one to help me get out of that car, I bought a new one and they messed up on the contact lease with the mileage. 3 bbmonths later after driving the car and traveling they forgot to register the car and had the wrong paperwork in the glove box. After yanking me around they still to lied and did the registration all wrong. Now I. Have to pay for that. Moral of the story. Please stay away. 

    Business Response

    Date: 07/20/2023

    This has been referred to our attorney. Please respond to his correspondence.

Station Chrysler Jeep is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.