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Business Profile

Book Sales

Kelley and Hall Book Publicity

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Book Sales.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromDave C

    Date: 04/10/2025

    1 star
    I hired Kelley and Hall to publicize my debut novel approximately 10 years ago. I spoke with the owner, who was excited about publicizing my book, which I was under the impression she had read. After a few weeks I was sent a list of potential contacts she had made for publicity/reviews. None of them actually generated a review for the book. At least twice in the ensuing months I asked for a further list of potential reviewers/publicity, which she had agreed to send, but my calls were not returned. By then, having spent a substantial amount of money, I belatedly realized I was being led on. I admit my fault in being far too gullible. Still, my view now is that, by and large, I was taken to the cleaners. Don't make the same mistake I did.
  • Review fromjeff n

    Date: 07/03/2023

    1 star
    Appalling - that's the only word relevant here with regard to ******* Kelley and Kelley Hall **** Publicists. As per the contract signed with her, there was No Delivery of:Core Strategic Campaign ******************************** Pitch letter; Press release on the book; Press Kit for the book or any other promotional materials; ************ lists; Internet Publicity and outreach to potential media/influencers as alleged; Situation Analysis. None of this was delivered. And like the individuals below, virtually non-existent communication phone calls and emails never answered. Two months of stalling. And then I was contacted by four individuals who had the exact same experience. Its appalling to me, as it is the individual above, that ******* Kelley can carry on this book publicity company fiction. Minus stars!!!
  • Review fromSharon K

    Date: 01/16/2023

    1 star
    When I first talked to *******, she seemed like a very nice charming person. When we discussed PR for my book, she confirmed that for her two months package, she gets 25 interviews and writing engagements. Not only that, but the engagement can possibly be with ****level network type of engagement. I explicitly asked her how many engagements she thinks she can get at that level, and she said she usually gets five. Well, 25 interviews with some serious caliber individuals in 2 months was somewhat too good to be true, but even if she delivered half of that, I would be super happy, so I paid the deposit and was excited to get started. One week had passed my book was about to be launched, and nothing from *******. I had to email her three times to get her on the phone, and she said they were working on it, but it had already lost most of its value because the pre-launch was the most important time. Another two weeks have passed another few emails to get her on the phone. Now Im getting stressed because no results came in. ******* said that the first month is always slow, and really, all the results will come in the second month. I was stupid enough to pay the second month hoping for ************************************ magical results. They never came. I got Zero results. In the meantime, I hired another PR company, and they booked me on 3-5 interviews every month, but when I finally got ******* on the phone again, she blamed this was a big news month with *****, etc The worst part of the experience is not the Zero results that I paid for but the lack of communication, the lack of reports, and proactive apologies. Every time I needed to get her on the phone, which was sooooo difficult, I needed to squeeze an apology from her. Still, the concept of giving me a refund or anything was out of the question because, apparently, she put in the effort.At this moment, a year later, I feel that this organization is a scam, and thats why they clearly dont have a place to post reviews.

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