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Business Profile

Lawn Care

Weed Man Cape Cod & Southeastern MA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawn Care.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/17/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Lawn treatment was rendered but vendor was unable to show any details via ***ort on what was applied, how much, type of application, etc. was not able to produce a license. Furthermore, due to incorrect chemical mix/ratio and application type and care, resulted in lawn being burnt and damaged. I had to then purchase additional chemicals from ****** to correct issues in addition to ~40 hours in labor to handle issue. Weed Man did nothing to rectify issue, while even becoming aggressive towards home owner when denied additional lawn treatments. Why would they suggest additional treatments on already damaged lawn? Their *** seemed passive and unapologetic for issue. After discovering numerous complaints from other customers I decided to immediately cancel any further treatment ls in fear of future damage. ****** has sent harrowing invoices despite accepted liability for issues via credit card charge back. I will peruse max penalty of $7,000 in small claims court.

  • Initial Complaint

    Date:10/16/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    HIRED THIS COMPANY FOR WEED PREVENTION ON MY LAWN. PAID FOR A YEARS SERVICE UPFRONT. $250..WHATEVER THEY PUT ON MY LAWN KILLED IT. I FIRED THEM AND ASKED FOR A REFUND FOR SERVICES NOT PROVIDED YET...THEY HAVE NOT RETURNED ANY OF MY CALLS OR MY MONEY

Weed Man Cape Cod & Southeastern MA is NOT a BBB Accredited Business.

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