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Business Profile

Advertising Specialties

Paramount Industries, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/25/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase on the 11th of this month, and never received it. I even waited a couple of extra days just to make sure that in fact the order didn't appear. I notified Paramount and was told they needed to file a claim with the delivery company, and this has been ongoing with no answers. They received my money, and don't seem to care that I got nothing for that money. I always thought this company was great as I've shopped with them for years along with my children, but I feel like I got duped. I paid them for a product that I never received and I want my money refunded, as this has been going on for 2 weeks. It's their responsibility, I am the customer and it's their job to see to it that their customers are taken care of. How do they have my money, and I have no product. It's not fair, it's unacceptable and I need my money back. I basically gave them almost $300 for NOTHING.

Paramount Industries, Inc. is NOT a BBB Accredited Business.

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