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Business Profile

Credit Union

Millbury Credit Union

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Millbury Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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Millbury Credit Union has 6 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromBlaine C

      Date: 03/25/2024

      1 star

      Blaine C

      Date: 03/25/2024

      Fees galore. If you end up having a vehicle financed through them, they open a checking account whether you want one or not. Then they charge you a fee every time you want to make a payment. And then, if you over pay the final payment, they take the money and put it into the checking account instead of refunding it to the payment source, and charge you another fee to transfer it back. No other financing institution or bank Ive used has ever charge this many fees. Scummy institution, would never use again.

      Millbury Credit Union

      Date: 03/26/2024

      Dear ******, we are very sorry to hear about your experience. Someone from our management team will be reaching out to you shortly. Your feedback is valued, and we would like to hear more. Sincerely, Millbury Credit Union
    • Review fromMarissa F

      Date: 05/27/2023

      1 star

      Marissa F

      Date: 05/27/2023

      Absolutely terrible credit Union. Despite trying to work with them relentlessly through unexpected medical times they took my vehicle without any notice of such and despite constant contact. When trying to get my vehicle back they were incredibly unhelpful and incredibly unprofessional including hanging up on me and repeatedly not providing information they are legally required to do including the location of my vehicle too collect personal belongings.

      Millbury Credit Union

      Date: 06/14/2023

      Hi *******, We are very sorry to hear about your experience and thank you for bringing it to our attention. A representative from our loan team will reach out to you shortly. Your feedback has been passed on to our management team and we look forward to helping you. Sincerely, Millbury Federal Credit Union ************

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