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Business Profile

Food Manufacturing Equipment

FoodEquipmentSupplies.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Food Manufacturing Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/28/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of Transaction: April 13, 2023 Amount of Money: $1900 Business Committed to Provide: Used Food Service Equipment, specifically a Duke SUBBD-60-L M Nature of Dispute: Complete scam. Took my money and gave me the runaround for over a week and a half about how they were sending the tracking number via email, but then completely cut contact the final three days before I finally got them to respond, to which they said they were refunding me but then never sent me a confirmation of refund and blocked me.Has the business tried to resolve the problem: No, despite claims that they have.I just wanted to make people aware of this. This is a common scammer and will try to rob your money from you. BUYER BEWARE DO NOT USE THIS PERSON.

    Business Response

    Date: 04/28/2023

    We sent customer 3 direct emails from shipping company with tracking. They reached out 3 times for delivery and was unable to communicate with customer. Here is proof of refund after we refunded as soon as was requested. Customer has been blocked due to harsh comments and harassment. If this continues since refund has been initiated over 24 hours ago we will issue a police report locally for harassment. 

FoodEquipmentSupplies.com is NOT a BBB Accredited Business.

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