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Business Profile

Bank

Monson Savings Bank

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Monson Savings Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Monson Savings Bank has 4 locations, listed below.

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    • Monson Savings Bank

      146 Main St Monson, MA 01057-1317

    • Monson Savings Bank

      100 Post Office Park Wilbraham, MA 01095-1153

    • Monson Savings Bank

      136 West St Ware, MA 01082-1448

    • Monson Savings Bank

      15 Somers Rd Hampden, MA 01036-9704

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromEvan H

      Date: 07/19/2023

      1 star
      Monson Savings Bank, incorrectly calculated my escrow account and were very combative with me, the customer in trying to come to a resolution. I was given no warning to a 25% escrow increase due to a miscalculation internal to Monson Savings and was treated like I was dodging my mortgage.Monson reps all the way up to the CEO never answer the phone and have horrendous customer service. Avoid using this lender at all costs, bad infrastructure, terrible customer service, and apparently awful underwriting processes.I will be refinancing as soon as possible to get away from Monson Savings Bank.

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