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Business Profile

Delivery Service

Dris Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/13/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered online at 8pm on 1/6/25 from ***** website through ****. I was asked and agreed to have them replace an item in my cart over text which i thought was unprofessional. I received my order at 10pm. I was waiting outside for the order to process even though I had paid online prior to my delivery. The driver insisted I pay again and at the same time his manager pushed through the online bank payment. In total, the bank payment was $ ***** and the debit payment i was encouraged to also use was $73.50. This means that they charged me more than double for my order. I did not notice at first but i received a text from the manager. His number is *****************. He wanted me to prove to him that both charges went through as they had throw out the ticket for my order. I am now trying to get them to refund my account just the extra charge. I was told they would reach out again to me today and have it resolved. I had to call the manager today at 4 myself to remind them .

    Customer Answer

    Date: 01/23/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 

    Regards,

    ***** ********

Dris Corporation is NOT a BBB Accredited Business.

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