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Business Profile

Hot Tub Dealers

New England Spas
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for New England Spas's headquarters and its corporate-owned locations. To view all corporate locations, see

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New England Spas has 4 locations, listed below.

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    Customer Review Ratings

    4.67

    Average of 3 Customer Reviews

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    Review Details

    • John O

      Date: 04/25/2024

      John O

      Date: 04/25/2024

      New Optima Spa purchase, *****************. 5*. As this BBB site limits length of reviews, see my full, in-depth review on Yelp or ******* In a nutshell: my experience with sales, ***************** was terrific!

      New England Spas

      Date: 04/29/2024

      Thank you so much for your kind words, ****. So glad you had a great experience with our team - from sales to delivery to wiring. Thank you for choosing New England Spas. We look forward to continuing to serve you in the future!

    • Ryan S

      Date: 05/19/2023

      Ryan S

      Date: 05/19/2023

      ***** was super helpful in explaining everything having to do with a drain, clean and fill of a hot tub for a new owner. We inherited it in disrepair and he spent a lot of time and care making it look and function great!

      New England Spas

      Date: 05/22/2023

      Thank you for your kind words ****! So glad you had a great experience with *****, and got your hot tub working so you can start enjoying! We appreciate him and you. Thank you for choosing New England Spas.

    • angelo s

      Date: 12/04/2022

      angelo s

      Date: 12/04/2022

      Called ***************** looking for help with an error code on my Sundance spa. ********************* came out and assessed the problem and came up with a number of issues. On his advice I decided to fix the tub. **** was always in contact with me with any updates. The only problem was it took about 3 months from start to finish, getting the parts needed took time. ******* was very helpful in updating me with the parts update and setting up an appointment to send **** out for the service. **** did a great job getting the spa running. NE Spas also compensated me $ for the long wait which really wasn't their fault. Overall, I was happy with everything and will use them again .

      New England Spas

      Date: 12/05/2022

      Thank you for your kind words. We're glad to hear you found **** a ******* helpful and communicative. Thank you for your understanding about the wait for your parts to arrive. We try to expedite the process as much as possible, but we are experiencing some delays on parts from the manufacturer due to supply chain issues. We truly appreciate your business. Happy hot tubbing!

    New England Spas is BBB Accredited.

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