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Business Profile

Roofing Contractors

Kostas Roofing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/28/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Kostas Roofing ************* *************************************************************************** Date of service: 01/04/2022 Contract states:upon completion of the repair order and after receipt of payment for all work performed, contractor shall repair any leak recurring in the same roof location as the area specified in this repair order for a period of 15 years from the dates in above free of charge, this limited warranty applies to leaks, recurring in the roof area, specified in this repair order only This warranty for appears does not cover any leaks caused by the obstruction of proper drainage of the roof debris, buildup, ice and snow buildup, etc. that results in leaks caused by standing water, excessive walking on the roof and or walking on the roof by person to do so improperly or improper flashing or ceiling of any roof penetrations after the work done by the contractor has been completed such as heating and air-conditioning systems induct installed after the contractors work has been completed or any physical damage of any kind of roof material, including damage is caused by the act of God, or nature, or work done on the roof by person, other than the contractors than the contractors

    Customer Answer

    Date: 04/08/2024

    I have not heard from the business in response to my complaint.

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