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Business Profile

Mortgage Broker

PRMG Needham Branch Location

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Broker.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/18/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *****************. filling in form for *************************************** (mortgage loan officer) charged ******************************* for the mortgage application process.It was false representation. ***** claims the money due is for paperwork for the mortgage application process. Note: ***** should not be collecting money from *******. The the mortgage company *pays the mortgage loan officer ***************** ******************************* and ***********************. 6J CAPITL is another name on *************************** work building at **********************************************************************, ** ***** Current address for *********************** is: *************************************, Needham Heights, ** *****-1340 ******* met ***** back about October 2021 from ********* Market Needham/****** line.You spoke in general from time to time trying to build a friendship and trust with ***********************. ******* asked ***** for his help in getting a home by the mortgage process. April-May 2022 Checks were given to ***** from *******.******************************* paid *********************** Total of $8500.00 for two checks.04-07-2022 Check #*** for $5,000.00 05-18-2022 Check #*** for $3,500.00 ******* said to *****: I'm looking for a nice home.***** said to *******: You need to pay me to get started. He said make the check out to *me* not the business.******* paid the $5,000.00 on April 7, 2022 without an invoice.Then ***** asked for money to move forward for mortgage $3,500.00 on May 18, 2022. J: Leave it in my hands. I'll take care of everything.Then ******* asked me for a third check for $1500.00. No given to *****. W: U asked ******** CASH wow. J: I helped you and will still help you when you are ready.J: You still owe me $1500.00. When can I get the rest of the money? When ******* found out later by his bank, when you purchase a home the mortgage company *pays the mortgage loan officer directly* and ***** should not be collecting money from you! ***** collected two checks from ************************** claims it is for paperwork to get started in mortgage process. End

PRMG Needham Branch Location is NOT a BBB Accredited Business.

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