Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Trefler's provides art restoration and handling services, including the restoration of paintings, works on paper, and frame restoration. The company assists clients with custom framing and specialty art handling, ensuring artworks are properly delivered and installed. Trefler's expertise extends to handling unique projects, such as restoring family heirlooms and repairing furniture with lifted veneer. The company coordinates detailed restoration processes, including color matching and enlisting external specialists when necessary. Services focus on maintaining the integrity and beauty of each piece while meeting client expectations. The business provides services to commercial customers.

BBB Accredited Since: 3/1/2002

Years in Business: 104

Photos and Videos

Business Details

BBB File Opened:
3/1/2002
Business Started:
1/1/1921
Business Incorporated:
4/13/1981
Type of Entity:
Corporation
Business Management:
Mr. Paul McCarthy, C.O.O.
Laura Sheehan, Vice President
Number of Employees:
13

Additional Contact Information

Principal Contacts
Mr. Paul McCarthy, C.O.O.
Customer Contacts
Mr. Paul McCarthy, C.O.O.
Fax numbers
Primary Fax: (617) 969-5206
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Payment methods
  • Cash
  • Check
  • American Express
  • Discover
  • MasterCard
  • Visa
Refund and Exchange Policy
The business states if a repair is cancelled or they can not come to an agreement on a solution to the problem at hand, they do offer a refund.  The business states they try to do what they can so it never has to come to issuing a refund unless it is a cancelled repair.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.