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Business Profile

Architect

AJA Architects + Design Build

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for AJA Architects + Design Build's headquarters and its corporate-owned locations. To view all corporate locations, see

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AJA Architects + Design Build has 2 locations, listed below.

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    • AJA Architects + Design Build

      16 Mason Ave Ste 5 North Attleboro, MA 02760-6332

    • AJA Architects + Design Build

      275 Grove St Auburndale, MA 02466-2272

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:12/18/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date: July 27, 2023Amount Paid $11700 Details See attched, 4 steel doors suitable.. GENERAL This contract is for the following work and materials to be performed by the contractor on the property address above. The scope of the work includes the replacement of Four (4) exterior entry doors including doors, frames, hardware and painting. Four (4)Welded Hollow Metal Frames Galvanized 3-8 x 7-0 Insulted Flush Hollow Metal Door Leaf 3-0 x 7-0 Insulated hollow metal door Leaf with glazed half lite vision kit Pair of 6-0 x 6-8 Insulated door leafs with glazed vsion kit installed in active leaf only Pair of 6-0 x 7-0 Insulated flush hollow metal door leafs Three (3) 5" x 4-1/2" heavy weight hinges Fifteen (15) 4-1/2" x 4-1/2" ball bearing hinges Four (4) ***** **** sereis exit devices Six (6) ***** **** seresi closers Four (4)Aluminum saddle thresholds Four (4) sets of weather-stripping Six (6) Surface applied door sweeps.I cannot contact AJA Design ***************************** is not answering his phone and the business mailbox is full. STARTING AND COMPLETION PROVISIONS The work will begin by August 1st and will be substantially complete, absent unusual circumstance by August 30th. Substantially complete shall mean that AJA Design Build has requested the Town of Mansfield Building Inspector to conduct a final inspection. PO Was Issues on 7- 27-2023 #***** As defined in the contract the job was slated to be finished by August 30, 2023

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