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Business Profile

Trailer Repair

Trailer Parts Depot

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trailer Repair.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Trevor N.

    Date: 07/20/2022

    On July 3rd I placed an online order for a brake rotor. July 5th 6th I got voicemails from a "***" concerning my shipping address being different from my billing address. On July 7th I talked to a guy that answered the phone and I told him the shipping address was correct and he would get it shipped that day. On July 12, since the money had not been deducted from my account, I called to confirm that I was shipped. A guy answered and he told me in a rude tone that my order was canceled because they had made several attempts to contact me but I never responded. I told him I had called on the 7th and talked to a guy and that guy said it would get shipped that day. So this guy said it was probably a miscommunication and he took my card number again and said it would be shipped out that day AGAIN. It is now the 20th and there has still been no money deducted from my account, no shipping notice, no nothing. I have since then ordered the rotor from a different company. The last guy I talked to said his name was ***** or *****. This is the worst customer service I have ever dealt with and I believe the last guy led me on to wait for a part that was never coming because of their "miscommunication".

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