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Business Profile

Building Contractors

Karavolas Construction Consultant and Mavros Roofing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/15/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 5, 2024, ******************************* of John Karavolas Construction responded to my ********** ad for my *** Services. The total cost of the work requested came to $400.00. The work was completed on April 9, 2024. Mr. ********************** first stated he would render payment via *****. I have downloaded the ***** app and tried on numerous occasions to collect payment but the transactions have been unsuccessful. On 4/23/204 Mr. ********************** suggested If I can drive to his residence (which is quite a distance from me) in which he would write me two checks for the amounts of $150.00 and $250.00 amounting to the total of $400.00. I deposited the two checks into my checking account on 4/******* and on 4/26/2024 the check for $250.00 was returned for insufficient funds. On several occasions Mr. ********************** planned to meet at a halfway point with the cash to resolve the matter. The dates of the arrangements were 4/28, 4/29, 4/30, 5/2 and his last arrangement he made was half on Monday 5/13/2024 and the other half on Wednesday 5/15/2024.Mr. ********************** kept coming up with an excuse on each of his arrangements that he could not make it.I seek restitution in the amount of $265.00 ($250 + $15 return check fee) that my account was charged.

    Business Response

    Date: 05/16/2024

    I am responding to the complaint filed by ***********************. We have not been able to come up with a mutual meeting place, they have all been a great distance from my home.
    I am more than happy to get a money order and mail it to ******.
    Thank ****************

    Customer Answer

    Date: 05/20/2024

    Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

    **** has made promises to mail Money Order and has failed to do so as well as making several suggestions to meet at a halfway point (OF HIS CHOOSING) with the cash to resolve the matter and HE has failed each time.  He keeps coming up with an excuse.  I commute from ****** to Tewksbury 5 days a week to my job.  I have met **** once at his house but had to leave work early to do so.
     
    HIS WORD and PROMISES are just NO GOOD.  I have been trying to collect payment since 4/26/2024 which was the day I was notified that his check was returned for insufficient funds.  I am tired of driving to him at locations HE chooses that are far distances for me and HE has been a NO SHOW each time and keeps coming up with an excuse.
     
    I will accept a BANK CHECK or MONEY ORDER (ONLY) in the amount of $256.00 as long as he sends it via overnight express with a tracking number to the address below:
     
    ****************************;                                                                                                       1 Traverse Terrace                                                                                                        ******, MA 02148-4729
      

Karavolas Construction Consultant and Mavros Roofing is NOT a BBB Accredited Business.

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