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Business Profile

Pool Contractors

Stone Edge Design Corporation
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Stone Edge Design Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • David V

      Date: 02/04/2025

      Pool & Spa resurfacing project from March 2024 - Sept 2024. After the incomplete project, due to unresolved issues, we hired a third party to successfully address a ~0.5-inch leak per day & other problems. I share these recommendations based on my experience to help others make informed decisions about large-scale projects. If you are considering working with any company, especially when investing tens or hundreds of thousands of dollars, I recommend taking the following precautions:- Consult an attorney: Have a lawyer review the contract to ensure it is mutually protective & fair.- Get the warranty in writing: Ensure that any warranty or guarantee is documented in the contract before signing.- Verify insurance coverage: Obtain written proof of insurance for all contractors & subcontractors before signing.- Watch for red flags: If the company belittles or dismisses these precautions, take it as a warning sign. A reputable company will understand & respect your due diligence, especially since they drafted the contract.- Do thorough research: Conduct a comprehensive web search, including the company name, the owner's name, & terms like "lawsuit," "Better Business Bureau," etc. to identify any potential concerns.- Document: Before any work begins, take clear photos or videos of the area & all property involved. Continue documenting during the project to help prevent disputes about what transpired.- Trust your instincts: If concerns about workmanship & quality arise early in the project, address them immediately. Its often better to cut your losses and move on rather than continue investing in a project that may not meet your expectations.- Control payments: Avoid paying the full balance upfront. Negotiate phased payments tied to project milestones & hold back a portion until all work is completed to your satisfaction. Taking these precautions can help protect your investment & ensure a smoother experience on large-scale projects.

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