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Business Profile

Auto Repairs

A Tech Automotive Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromEunice H

    Date: 10/01/2023

    1 star
    This business is by far the worst customer service. The “owner” was standoffish and then asked me why was a loner being provided. I'm charged with highway robbery you would think a little customer service would be in mind. I've called and left serval voicemails but had no communication from them. When my vehicle was ready I was told my bill was an extra $285 now brings me to $1740. I left a voicemail specifically asking for a quote Before any extra work (no approval had been given nor asked. What I asked to have repaired was not done nor was it communicated as to why. I worked in the automotive industry for 10 years. If anyone wants to charge a customer’s card without speaking to the customer and providing information as to extra charges or showing proof. (not the loaner agreement) Would have been fired. (for theft) No one has called me back explaining the extra $147 charges After vehicle pick up. (Mind you I saved my gas receipts etc.) I do not trust this auto shop. It pains me to find out that this business identified as women-owned. With a $1846.00 repair charge. I was treated unprofessionally and unfairly. I understand the economy is not doing so well, but this is beyond. I have never experienced such treatment. These people robed me and the technician that worked on my vehicle is not certified. (* **** ******* ** ******** **** ** * ***** ** *** ****** ******* ** ** ******* ***** ******* ********** ****** ** *** **********) I would have submitted a complaint to the Better Business Bureau, but this is a review to be seen by future customers to do research.

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