We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Marijuana Sales and Services

Devine

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marijuana Sales and Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/09/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I Purchased 20 share in 2020, prior to them opening for business. I have not received any tax reports to include in my taxes, I no longer have access to the website, They hang up on my when I call. Included in the document are the shares certificate. Heidi Z**** picture, and info is also in the document. Their blog info and Facebook page included as well. I want my profit earned over the past 4 years. Valuation: $3,275,000

    Business Response

    Date: 05/03/2024

    The company responded in a timely manner to communications it received from the complainant. We sent an annual report to all investors, including the complainant at the email address she had given when purchasing her shares, in May 2023. The first email we received from her this year was March 25, 2024. We responded to that email on April 2, 2024. We received another email from her on April 9, from a different email address, stating that she was looking for information. We responded to that email, providing the previously provided information. We communicated with her on April 10, and she ended with an email stating "Thanks for the explanation. As we continue to grow, we plan to support the distro in any way we can.  So thanks and talk to you soon"

    We believe that our company did our best to respond to the communications we received. She states that she attempted to call, but it is unclear what telephone number she called. We have a telephone in our retail shop, which employees answer, and our executive staff publish our cell phone numbers to our business contacts. We did not receive any telephone calls. She stated that she emailed, but we have been unable to locate any emails prior to those we responded to. She admitted in our communications that we did communicate with her previously.

    We believe this complaint has been resolved to the satisfaction of the complainant.

Devine is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.