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Business Profile

Towing Company

Central Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

This profile includes reviews for Central Towing's headquarters and its corporate-owned locations. To view all corporate locations, see

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Central Towing has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Blerina D

      Date: 01/28/2025

      If there was a -5 star I would gite it to ******* car was towed on the night of January 19, 2025, due to a small accident that happened during a snow storm. The next morning I called Central towing company around **** to have my car towed to my mechanic and asked what the price was to have it towed and how much I had to pay for the service from the prior night. The person who answered the phone was very rude, refused to release the car saying that the insurance agent needs to come and see the vehicle before we release it. I called my mechanic back and he called the company with me on the phone. The mechanic told the company that they cannot hold the car and asked if they would be willing to tow it to the mechanics shop that day. Central towings response was that they would not be able to tow it for a few days because of the snow. (Only 4 inches in total I might add) The mechanic informed the tow company that we needed to pick it up today because there was not full coverage on the car and that we did not want to accrue storage charges. We explained that instead of having Central towing tow the car to the mechanic shop we would arrange for our own tow company that the mechanics shop uses to tow it out of Central towings lot that same day. During this conversation, the representative of Central towing was again very nasty and condescending with his attitude which did not make for an enjoyable interaction to say the least. The phone call ended with the person from Central towing claiming we needed to get a police release on the vehicle first and that we should bring a shovel when we came to pick up the car. I had to call the ******** police department to make sure that the information that they were stating was true or false. The police confirmed to me that there was never any hold notice for the vehicle. This is a deceptive and illegal business practice.

    Central Towing is NOT a BBB Accredited Business.

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