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Business Profile

Heating and Air Conditioning

Lacroix Heating and Cooling, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Lacroix Heating and Cooling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Lacroix Heating and Cooling, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    5

    Average of 1 Customer Review

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    Review Details

    • YunChii L

      Date: 06/28/2024

      Never had central air before. Does not know any one. Selecting contractor for me is difficult. Final decision is based on no complain from BBB. So I decided to contribute from my experience. I was trying to install mini split for the whole house, has about 4 contractor for the quote. LaCroix is my final choice : 1) Sales, David, is frank and honest. He gave me upfront info, the pro and on for each choice. 2) Price is competitive, not the lowest, but very close. 3) This kind of installation require lots of communication. Such as where to install the indoor unit, outdoor unit, how line set enter the house. Two installator are very patient to explain the issue, did not push for their easier installation. 4) Final installation is very satisfactory, meet my exception. 5) Support staff is also very patient. I have several rebate that require document. She is willing to update and supply specific info to fill in the rebate. There is a hick up in the installation. The electrician and town inspector has some disagreement, which delay the closure of the project for few weeks. However, I regarded it as positive rather than negative. Because if everything go smooth, you cannot tell how the company cope with the issue. In this case, the owner, Wes, step in and try to find the solution. In the end, issue a refund very quick to solve the issue. Overall, I give 95 out of 100 for rating. Nothing is perfect, but this is as close as you can get.

    Lacroix Heating and Cooling, Inc. is BBB Accredited.

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