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Business Profile

Baby Accessories

Trend Mall Online

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Baby Accessories.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromSaoirse M

    Date: 06/30/2023

    1 star
    This business is a scam you cant return their products which you will want to btw as they are pieces of c*** and above all else UNSAFE!!!!! I purchased a baby carrier from them which cost $40 with shipping. When it arrived I could tell right away this was thrown together ; by the stitching that was fraying already, the color was not as advertised online and above all else it could not hold my 10lb newborn!!!! Its cheap stretchy T-shirt material sewn together that cant hold..When I contacted them to request a return label I was emailed saying that it would cost $15-20 to ship back to ***** so I would be better keeping it and theyll refund me 20%!! What the h*** kind of customer service is this?! How many new moms trying to get something for their babies to help them around the house is being scammed? I replied that this would not suffice and even if I had to pay the shipping back to ***** I would do that as I would still be getting back $20-25 versus their $8 offering. She replied saying they couldnt take any returns back as they were having warehouse issues.. I mean its just robbery..day light robbery.

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