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Business Profile

Towing Company

CJ'S Towing Unlimited, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/06/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My car was towed. I went to jail. I let them know where I was. I was even tried to provide information to prove who I was and have someone pick it up. I finally was able to provide information that proves who I was. They stated that my car was released. When I am the owner of the car. How can the release an car to a person that is unknown to them as the stated. Its very weird. Also I was in jail. That which they did caused me jobs and heart ach and money due to I was still pay taxes on that car. Also jobs. I have proof I was incarcerated at this time and that the correctional facility was trying to get in contact with these places to find my car and pay.

    Customer Answer

    Date: 09/13/2023

    Can they show who released this car too

    Business Response

    Date: 10/06/2023

    Customer ********************************* ***** came in with an original signed title from the previous owner ***************************, stated he purchased the vehicle, paid and removed the vehicle. I attached copies of the front and back of the title, along with ****************** I.D.  

    Customer Answer

    Date: 10/07/2023

     
    Complaint: 20562127

    I am rejecting this response because: how can I sell an car if Im in jail and two how can a car be released to someone that the car is not registered to

    Sincerely,

    ***************************

CJ'S Towing Unlimited, Inc. is NOT a BBB Accredited Business.

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