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Business Profile

Pain Management Clinics

Southbridge Interventional Pain, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pain Management Clinics.

Complaints

This profile includes complaints for Southbridge Interventional Pain, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Southbridge Interventional Pain, Inc has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/08/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My last visit to this clinic was in 2017, according to my documents. Now in 2023 I've received 2 bills stating that I owe $534.48. They waited 6 yrs. to bill me. I have not moved, and have not changed my phone number. Do I have to pay this bill? Or is this a scam? This business does not come up on your website.

      Business Response

      Date: 11/22/2023

      This was an medical bill that the patient did not pay, the patient has made 5 small payments then stopped paying. The patient was sent many bills "more than 8" since 2017, so far but he did not pay, except those 5 small payments. Our address is still at ******************************************************* , our mailing address is Southbridge Interventional Pain, Inc, *************, Southbridge ** *****, as usual, our phone number is ************, the patient could have easily confirmed by calling our practice instead of filing a complaint, the gentleman continues to owe the practice the amount enclosed in the bill which is $554.48. We encourage the gentleman to start paying his outstanding bills

      Customer Answer

      Date: 11/23/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********.  Even though, they claim to have sent me over 8 bills since 2017, that is not true.  I do not have $500 in either my checking account or savings account at this present time, so I will pay them what I can, when I can. This is the resolution that is satisfactory to me.

      Sincerely,

      Fr.******************************

    Southbridge Interventional Pain, Inc is NOT a BBB Accredited Business.

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