Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/18/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I contracted with someone who was referred to me in the church by the mother of ********************************** girlfriend. I was assured that **** would do a superb job. He was supposedly starting his business and wanted the work to leave his full-time job, which he hated. I made two contracts with him - one for sanding and painting three rooms in my condo and another contract to install three doors and four bifold closets. He did not install two of the bifold doors. The doors he installed were not installed properly. I paid for all of the supplies and doors, etc. I had to pay him two checks for $1,600 and $850 for the work and he was demanding another check for the rest of the money, even though he did only one-third of the work and did it poorly. I contacted the girlfriend's mother about two weeks after he started because I had paid him all the money and he had done poor work and wasn't showing up. She never talked to him, but ****** saw the pictures I sent and told me to have him finish the work and she would not recommend him again to anybody. She did recommend him after that! I asked **** to return the money I had paid up front for the portion of work he never did, and he refused. I asked ****** and she would not give me his address. A lawyer friend called him a few times and he was very arrogant with him and told ****** that he was not going to give his address to him. We also discovered that he is claiming to have an LLC and it is not registered anywhere. I live alone and he stole things. Had to change my lock. He partially sanded the living room (which 3 other contractors told me was not done properly) and left the bathroom and my bedroom door open. The sanding powder got everywhere - on all of my clothes, shoes, papers, books. It is awful. I had no doors on the closets, so my clothes were all out. I had closed the doors the day he was supposed to sand and had asked him to keep the doors shut. He opened them. He broke the floor, tiles in the bathroom.