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Business Profile

Security Systems Consultants

Alarmex, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Jeff J

    Date: 12/17/2024

    Alarmex installed my residential alarm system in 1998 and has been monitoring ever since. I've never had any issues whatsoever.

  • Sid S

    Date: 04/30/2024

    Be careful of this company. There have been instances where the fire alarm went off and Alarmex did not notify the fire department. After ***** min, when the fire trucks did not show up, the residents called the fire department. Then Alarmex blamed the panel which is maintained by Alarmex.Recently, Alarmex was asked to provide a quote for a CO sensor upgrade. Alarmex excluded critical requirements in the quote which were highlighted by their own technician. Without these critical add-ons, the upgrade would have been ineffective. When highlighted, Alarmex refused to accept the error and is asking 50% more money to include the add-ons. Instead, Alarmex is pushing to install without the add-ons which their own technician said is ineffective. It is a case of professional malpractice.

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