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Business Profile

Air Duct Systems

Allstar Duct Solutions, Inc

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • le t

    Date: 09/26/2023

    May 2023 I had a very bad experience with this company. They came to my home to do duct cleaning. In vacuuming the registers they blew the dusts into my home everywhere on the floors, curtains, sofas. They left a trail of dust all the way thru my garage into the driveway. It took hours to clean up and I was charged 1200$.The company combined with Prime Radon mitigation and became All Star Solutions. I also had another bad experience. I hired the company during this same time to do radon mitigation. I have 2 radon detectors which showed in one area the center of my basement to be between 1-4. The other at the far end of the basement was 4-7. They came in April , May 2023 to do the work. No one was supervising the work. No one inspected the work done. After they left I saw gaps, tapes that came apart, exposed uncovered dirt areas, new duct to my air exchanger had fallen on the ground and my radon detector reading remaining the same. They did not do any radon testing after the job or 30 days to check the level. Instead they looked at mine and said it is going down. I contacted them and showed the pictures of the issues, they came very angrily and had to beg them to fix the issues. They did a partial job and left. Again I showed pictures of problems and again no supervision. The radon detector read the same from 1.9-7. They have refused to come back despite multiple texts, emails and photos of problems and said there is no warranty on their service or any of their products.

Allstar Duct Solutions, Inc is NOT a BBB Accredited Business.

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