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Business Profile

Non-Profit Organization

CXPA Customer Experience Professionals Association

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Non-Profit Organization.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromShaun D

    Date: 04/08/2024

    1 star
    The customer experience that I have experienced with this organization is terrible. It take them a very long time to reply to emails, if they respond at all. The organization is designed around customer experience but they couldn't care less about their "members" which are essentially their customers. The website is AWFUL. Every hyperlink opens in a new tab, creating a disaster in your browser.I purchased a membership then I purchased training. They sent me a link to the location where my training should be available (ITS NOT). As a member, you would think I would have access to people that respond quickly, (I DON'T). I have emailed multiple times for help and I have received none.

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