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Business Profile

Pizza

Crisp

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/11/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went for food and drinks at this restaurant I spent 197 dollars as my receipt shows. I checked my bank account the following day to find out I was charged $346.87 cents this is completely unacceptable and is fraud

    Business Response

    Date: 09/25/2023

    Customer came in personally the next day to apologize to me and my staff. I also received a text (attached) from his friend who called me personally to apologize.
    Apparently, **** left a very small tip for his bill. The other 3 people in his group decided to cross out the original tip and put in $150 tip.
    His friend, ******, is an attorney. ****** told me via telephone that there was absolutely no issue and that they apologized for creating a mess.
    ****** said he would take responsibility for the $150 tip.

    This has been settled directly with **** and ******. They apologized for their part. We accepted the apology and have moved on. I'm guessing this complaint was lodged prior to **** getting all of the details

Crisp is NOT a BBB Accredited Business.

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