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Business Profile

Weight Loss

Gameday Men’s Health

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Weight Loss.

Complaints

This profile includes complaints for Gameday Men’s Health's headquarters and its corporate-owned locations. To view all corporate locations, see

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Gameday Men’s Health has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/30/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On May 23, 2025 I went to ************************************************************ and clicked on 'Book Free Test Now', and filled out my information. I received an email from ******* on the same day asking me to book my 'Free New Patient Special', so I went ahead and scheduled the appointment. The email confirmation I received also stated this was free. Upon entering the business, I was told I had to pay $99 and then was taken back for blood work. I was then told to wait in the waiting area for my test results. One of their employees told me to follow her in to a meeting room and I waited in there for my test results. After a few minutes and me asking numerous times about my test results, she went to check and came back stating my levels were fine, and I was not a candidate for their ************ therapy. After leaving, I find I was charged an additional $3.50 that was not made aware of until after the fact. I then looked back at all the correspondence I received from them and nowhere was it noted that there was a charge for this 'free test'. On May 28, 2025, I responded to *******'s email asking for the charges to be refunded. I was immediately told no. When I started I was charged for something I did not receive, I was told I could go back and they could 'consult' me on vitamin injections.Finally, after a few days, ******* agreed to process the refund back. When I asked for her to reply to the email chain with confirmation once the refund has been processed, I was told no and was hung up on. There was no answer from the business when I attempted to call back.A few minutes later, my phone rang and someone who identified themselves as the 'owner' of GameDay, continued to say I was wrong and threatened me, swore at me, verbally assaulted me and hung up the phone.

      Customer Answer

      Date: 06/10/2025

      I have not heard from the business in response to my complaint.

    Gameday Men’s Health is NOT a BBB Accredited Business.

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