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Average of 3 Customer Reviews
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Review fromMichael P
Date: 01/25/2025
5 starsMichael P
Date: 01/25/2025
When my Ariens Sno-Thro recently threw its attachment belt, due to very positive ****** reviews of Rotti's Power Equipment, I elected to contact them about a repair. The pickup, repair and delivery proceeded perfectly and quickly. They discovered the cause and communicated it to me and I approved continuing with the repair. This is a stark contrast to another outfit closer to me that has previously padded their invoice with a fabricated issue that was not communicated to me until the moment that I retrieved my machine. Guess which repair shop I will utilize in the future!
Rotti's Power Equipment
Date: 01/26/2025
Thank you very much. Your review is greatly appreciated.Review fromLAURA P
Date: 08/30/2023
1 starLAURA P
Date: 08/30/2023
went there to buy shear pins for my Ariens snow blower to replace a broken one, i gave the parts guy the make, model and serial number for the machine and even gave him the broken pin for comparison.He sold me two shear pins and i went home to repair the snowblower. Unable to drive the new pin into the augur, I realized the diameter of the new pin was too large. Went back to Rottis and had guy give smaller size. He refused to allow return on both pins I had just bought, saying I damaged the one I tried. Now this was only a couple dollar item, but the error was his, not mine.Very unprofessional, and they lost me as a future customer for parts and service.Beware.Rotti's Power Equipment
Date: 08/31/2023
I am sorry the parts person treated you that way, If you would like I will replace or refund you for the pins. I am truly sorry for the service that you received.Review fromRafael C
Date: 01/15/2023
1 starWorst place you can deal with, they estimate to fix my machine for $500 we approved after 2 weeks they call us and told us the machine is ready but the price for the work was $1,500 and they told us they had to do more work, we never approved. Very unprofessional and I feel I was just scammed, I end up pay $1200 and the machine still came with problems.avoid this place.
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