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Business Profile

Awnings

AM Awning Experts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Awnings.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromMary R

    Date: 07/16/2024

    1 star
    This business way overcharged me for an awning that took much more effort than promised to open and close, then when I asked them to either remove it or include a motor they had an electrician drill into my wall to bring an outlet outside, and never returned to install the motor. They completely stopped responding. STRONGLY DO NOT RECOMMEND.
  • Review fromMike C

    Date: 09/28/2023

    1 star

    Mike C

    Date: 09/28/2023

    This company overcharged me compared to Sunsetters published prices by thousands of dollars. They sold me warranties with no paperwork, miscalculated by 1000 dollars in their favor, and repeatedly did not provide an accessory by price breakdown. I was charged much more for each accessory than Sunsetters published prices.They were over a month late on their promised delivery, and at first, installed the wrong awning, I am elderly and I believed the salesman took advantage of my (hopefully slightly) diminished faculties. I advise having nothing to do with this company *****************

    AM Awning Experts

    Date: 10/05/2023

    Hi *******,We thank you for choosing to work with AM Awning Experts and are very sorry to hear you say you had a negative experience. We are a small business providing white glove service to our valuable customers delivering and installing Sunsetter Awnings. When you choose our company, you choose to work with real people who care about your order from the first appointment to the installation date, and beyond. We pride in handling each case with dignity and responsibility.We deal with big corporations such as the manufacturer and freight carriers on your behalf, who unfortunately failed to provide expected quality services most of this season. I believe we have provided you with requested paperwork for your order, and wish to resolve any remaining miscommunication and/or answer any additional questions. Kindly, AM Awning Experts

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