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Business Profile

Cleaning Services

All Pro Cleaning Systems

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/01/2024

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Non stop emails asking for business. I have called them, emailed them and left negative reviews here and on ******* Their owner Bryan G************ continues to email me constantly. How do i make him stop if he wont respond to replys to his emails or phone calls?

    Business Response

    Date: 02/07/2024

    Good morning - we have 10 outside marketing firms so I'm not sure who has been emailing this customer but I've sent notice to all to place on a do not contact list.   This could take a couple of days for each company to process through their system.

    I would also ask **************** to forward any future emails he receives to me directly so I can assist in stopping them - my direct email is ********************

     

    Best,

    -Bryan

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