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Business Profile

Used Car Dealers

Sharp Auto Center
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/26/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought a car from this dealer that happened to be a state inspection place. The car seemed alright at first so we made the decision of purchasing it. From the day of purchase the check engine light as been on and safety features have been disabled. My best assumption is that the codes were wiped and only showed after we drove from ********* to ***********. Ive called the dealer countless times asking to fix the problem and brought the car back a couple times. The problem was never fixed. Im now blocked from their store phone line. I fully believe they unlawfully passed the car for inspection and sold me a broken car. In the end id just like a buy back. A full refund for my vehicle and all related fees would fix everything. Thank you

    Customer Answer

    Date: 12/26/2023

    The car was originally bought 12-2-23 and the last time i was told itd be fixed was 12-17-23.

    Business Response

    Date: 01/30/2024

    BBB spoke directly with the business owner, the consumer dropped the vehicle off, they fixed it, and now the consumer has the vehicle in working condition again. 

Sharp Auto Center is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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