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Business Profile

Antiques

Blue Crab Antiques Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/27/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to formally file a complaint against Blue Crab Antiques, also known as Sailors Return Auctions, operated by ******* *****, located at ************************************. Their contact details are: Phone: ************, Email: ********************************************** Website: www.sailorsreturnantqieus.com.On January 11, 2025, I shipped handmade Damascus steel knives to ******* ***** for consignment, under an agreement that the items would be sold with a 50% commission taken by the auction house. The shipment was sent via **** with tracking numbers **********************, **********************, and **********************, and was delivered successfully.Despite multiple follow-ups, I received minimal updates. On February 21, 2025, ******* ***** finally responded, claiming that the knives had not been sold yet and requested my seller information. I promptly provided the requested information. However, after that, he ceased responding to all communication attempts.Shockingly, on the same day, February 21, 2025, he later denied any knowledge of me, the agreement, or receiving the knives, despite clear proof of delivery and our prior communications. The total value of the knives is over $1,500.I am requesting the immediate return of my products or full compensation for their value.

Blue Crab Antiques Inc. is NOT a BBB Accredited Business.

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